This Refund Policy outlines the terms under which AB Technologies processes refunds for its services.
General Policy
Since we provide digital and professional services (web development, design, AI solutions, SEO, digital marketing, and training), refunds are handled on a case-by-case basis.
Eligibility for Refund
- Before Work Begins: If you cancel a project before any work has commenced, you are eligible for a full refund of any advance payment made, minus any non-refundable booking fees (if applicable).
- Work in Progress: If a project is cancelled after work has begun, a partial refund may be issued based on the percentage of work completed. Completed milestones are non-refundable.
- Completed Projects: Once a project has been fully delivered and approved, no refund will be issued.
Internship Program
- Fees for the internship program are non-refundable once the program has started.
- If you withdraw before the program start date, a full refund (minus any processing fees) will be issued.
Refund Process
- To request a refund, email us at contact@abtechnologies.live with your project or enrolment details.
- Refund requests are reviewed within 7 business days.
- Approved refunds are processed within 10–15 business days to the original payment method.
Exceptions
Refunds will not be provided for:
- Delays caused by the client (e.g., delayed content, feedback or approvals)
- Dissatisfaction due to reasons outside the agreed project scope
- Third-party costs already incurred (e.g., domain registrations, hosting, third-party API subscriptions)
Contact Us
For refund-related queries, contact us at:
- Email: contact@abtechnologies.live